Welcome to Sumi Inc, operated by Core Quest Sdn Bhd. By accessing or purchasing from our website [Insert Website URL], you agree to the following Terms & Conditions. Please read them carefully before using our site or services.

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1. Use of Our Website

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• You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others.

• All content on this site, including text, images, and product descriptions, is owned by Core Quest Sdn Bhd and may not be copied, reproduced, or used without permission.

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2. Products & Orders

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• We strive to ensure product descriptions, images, and prices are accurate, but errors may occur. If we find an error, we will inform you as soon as possible and give you the option to reconfirm or cancel your order.

• All orders are subject to availability. If a product is out of stock, we may cancel your order and issue a refund.

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3. Pricing & Payment

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• Prices are listed in [insert currency, e.g. MYR] and may be subject to change without notice.

• Payments are processed securely through trusted third-party providers. We do not store your payment card details.

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4. Shipping & Delivery

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• Shipping times are estimates and may vary due to courier delays, customs checks, or unforeseen circumstances.

• For full details, please see our Shipping Policy.

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5. Returns & Refunds

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• If you are not satisfied with your purchase, you may request a return or refund in accordance with our Refund Policy.

• Some items (such as clearance or promotional items) may not be eligible for refund.

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6. Limitation of Liability

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• We are not responsible for any indirect, incidental, or consequential damages that arise from the use of our website or products.

• While we take care to provide accurate information, we do not guarantee that our site will always be free from errors, viruses, or interruptions.

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7. Third-Party Links

 

Our site may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of these external sites.

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8. Changes to Terms

 

We may update these Terms & Conditions from time to time. Any changes will take effect immediately once posted on this page.

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9. Governing Law

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These Terms & Conditions are governed by the laws of Malaysia. Any disputes will be subject to the jurisdiction of the Malaysian courts.

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10. Contact Us

 

For any questions about these Terms & Conditions, please contact:

Core Quest Sdn Bhd (Sumi Inc)
Email: Aloysius.khoo@corequestsb.com
Phone: +60 18 248 9986